Privacy Policy

How we protect your data and respect your privacy

Last updated: August 2025

Overview

We keep things simple: collect only what we need, protect it, and explain it in plain language.

What we collect

You provide

  • • Account info (email, name, preferences)
  • • Content you upload or interact with
  • • Feedback and messages you send us
  • • Payment details (handled by Stripe)

Collected automatically

  • • Usage analytics (anonymized where possible)
  • • Device, browser, and IP (for security and abuse prevention)
  • • Cookies or similar tech to remember settings

How we use data

Service delivery

  • • Run the site and your account
  • • Process payments and subscriptions
  • • Send important updates
  • • Power features like Tips and dashboards

Improvement & research

  • • Understand what's working (aggregate analytics)
  • • Improve AI models with opt-in training data
  • • Build new features and fix bugs
  • • Audit for safety, bias, and misuse

Legal bases (GDPR)

  • • Contract: to provide the service you signed up for
  • • Consent: for marketing and optional cookies
  • • Legitimate interests: to keep the service secure and useful

Data retention

  • • Account data: kept until you delete your account
  • • Usage analytics: up to 24 months (aggregate/anonymized)
  • • Payments: kept as required by law
  • • AI training data: only when you opt-in; reviewed for ethics and consent

Security

  • • Encryption in transit and at rest where supported
  • • Access controls and audit logging
  • • Regular security updates and reviews
  • • Secure cloud infrastructure (Supabase, Vercel)

Your rights

  • • Access, correct, or delete your data
  • • Export your data
  • • Opt out of marketing emails
  • • Control cookie preferences
  • • Request limits on processing where applicable

To exercise any right, email privacy@ai24.live or use the contact form.

Third-party processors

  • • Supabase: database & auth
  • • Vercel: hosting & deploy
  • • Stripe: payments
  • • ElevenLabs: AI audio (when you use those features)
  • • Together AI: model inference (when you use those features)

These providers have their own policies and are bound by our data agreements.

International transfers

We operate globally. When data moves across borders, we use safeguards such as SCCs and other approved mechanisms.

Children's privacy

AI24 is not for children under 13. If you believe a child under 13 used the service, contact us and we'll remove the data.

Changes

We'll update this page when policies change and adjust the "Last updated" date. If changes are material, we'll notify you in-app or by email.

Contact